Yantram Provides some information about how can we use E-mail Managnment Services

Email has now become the primary means of data transmission and Customer Relationship Management. As a result many companies are outsourcing their non-voice call center needs, including Email support services.

Email In-box Management

Step #1: First Read the email and file, flag, reply or delete.

Step #2: Delete emails which do not contain any important information

* Sorting by sender using color :- Most email programs have a feature that allows a user to color code a single sender or group of sender’s incoming emails in an in-box list.

* Flagging :- Flagging is also a great technique to manage emails. When you flag an email, keep it in your inbox . Some flagging features let you type in a note to yourself regarding the reason for your flag e.g. “Sent to David for follow-up”.

* Sorting into folders :- This can be done automatically by setting up a rule where certain sender’s emails are automatically filed into a folder.

* Attachments and storage limitations :- Save all useful attachments as you open them. If you can save the body of your email without the attachment, that will save you some storage room.

Live Chat Support Services

This is a chat support can help you find and know the product or service. Customer care Representatives will help customers to inform them about products / services that they ask.

Our On Live Chat Services Includes:

• Access of Live Person technology
• Trained Live Chat Operators
• 24/6 Live Customer Support
• Call center Support
• Concentrate on core competencies
• Give individual attention to each of your customers

• Get more information about your customers
• Answer queries immediately
• Find and know the product or service
• Provide further information on services or products
• Help customers fill in forms, orders and details for online transactions

Benefits Outsourcing Live chat Support services

• Turn visitors into customers
• Assist your customers
• Online search and information support
• Live Sales Support
• Transaction support
• Enhanced reporting

• Increase registrations
• Increase your ROI
• Generate leads at a cost-effective price
• Cross-sell & up-sell And Reduce cancellations
• Deflect your toll free calls to the chat support team and thereby save on phone bills

Please visit us :

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